Basic trade FAQ

Q:Are you factory or trading company?
A: We are factory and manufacturer. We provide great product in customize solution and service.

Q: Where is your factory located? How can I visit your factory?
A: We are located in Jinan, you can fly to Jinan Yaoqiang airport . Wecan pick you up from the airport or your hotel.

Q:How to place an order to us ?
A: Just contact us by TraderManager, E-mail or telephone to confirm the product

Q: What is the payment term?
A: TT or LC

Q:How long is the delivery time?
A: About 10- 30 working days. The customize production need 40-60 working days.

Q : What is the guarantee and service of machine ?
A: One year free warranty, life-long maintenance. We can provide free high quality service on-line, email, Telephone , we also can provide door to door service.