Customer's choice, our promise
Recently, we have completed the production of pallet wrapping machine with top platen in accordance with the contract as required. The photos and videos have been sent to customers for review. The customers are very satisfied with our production speed and machine operation. They said that they will pay the balance in the near future. The party will arrange the packaging and delivery of the machine, and everything came naturally.
First of all, the customer is located in the North American market. In view of the COVID-19 this year and the international political and economic impact, most customers in North American countries bypassed Chinese suppliers for trade. This is unpredictable by Chinese suppliers in the general environment, but the customer is not stuck the national political framework treats all suppliers equally, and communicates with suppliers from many countries based on quality. We have conducted detailed discussions on technology, machine details, and parameters. After two weeks of communication, we are outstanding Our service attitude, perfect machine design, and machine drawing instructions will break all the doubts of customers and cooperate with our company. This is what we did not expect. When the price and product quality are comparable, customers will choose China supplier this is undoubtedly the greatest trust in us.
In terms of product quality, we give customers trust through the evaluation of our products by other customers. We let customers fully understand the products they need through detailed explanations of the machine. Through the product industry in which customers are located, we can understand the pros and cons and say "pros and cons" "Let customers choose the machine type by themselves, instead of command pushing high-profit products. According to the customer’s industry as the food industry, we have very rich experience in the food industry, so we recommend several "civilian price" styles. Among the types of packaging machines, the customer chose a weighing pallet winding packaging machine.
This type of packaging machine can not only wrap the goods quickly, but also the sensitive weighing system can quickly calculate the gross weight, net weight, etc. of the goods. The number of layers, times and so on can be set. Regarding the design of the machine, customers also like it very much. It is humane and intelligent, and the gift of additional consumables is even more intimate. Customers praised our response and service attitude. The reason is that we, as a supplier, inform customers of all parameters and details, confirm them over and over again, and ask customers over and over again, until there are no problems to confirm the correct production.
Our philosophy has always been quality as the core. Putting customers first has created a record of 0 negative reviews and 100% good reviews. Of course, this is inseparable from our professional knowledge and years of experience. The efforts of the staff are inseparable, and we are dedicated to serving every customer from beginning to end is our eternal mission.